Privacy Policy – Sovgem.com

1. Data Controller

Sovgem
Decay Studios
Else Alfelts Vej 97, 3tv, 2300, Copenhagen, Denmark
Email: info@sovgem.com
Website: sovgem.com

2. Information We Collect

We do not collect sensitive personal information or payment card data on our website.

3. Legal Bases for Processing (EU)

• Contractual necessity — to prepare or perform a service agreement or quote.
• Legitimate interests — to analyze site performance and market our services proportionately.
• Consent — for non-essential cookies, analytics, and remarketing where required.
• Legal obligation — to meet tax and record-keeping duties.

4. How We Use Your Information

• Communicate about quotes, projects, and inquiries.
• Provide, maintain, and improve our services and website.
• Operate analytics and remarketing campaigns.
• Comply with legal obligations and protect against misuse.

5. Payments

We do not process payments on our website. If you accept a quote, payment is made separately via bank transfer. We do not collect or store payment card details.

6. Cookies & Analytics

We use cookies and similar technologies to understand how visitors use our site. Services such as Google Analytics may collect information (including your IP address) to provide aggregated insights.

Non-essential cookies are only activated after your consent via our cookie banner. You can manage or delete cookies in your browser settings at any time.

7. Remarketing & Advertising

We may use remarketing services (e.g., Google Ads, Meta Ads) to display ads to past visitors. These platforms use cookies to show relevant ads based on previous interactions with our site.

Opt-out options:

• Google Ads Settings
• Meta Ad Preferences
• Network Advertising Initiative Opt-Out

8. Data Sharing & Transfers

We share data only with trusted service providers (hosting, analytics, advertising) who process it on our behalf under confidentiality agreements. Some services (e.g., Google, Meta) may transfer data outside the EEA; such transfers rely on the EU–U.S. Data Privacy Framework and/or the European Commission’s Standard Contractual Clauses.

We do not sell personal data. Under CPRA, certain advertising disclosures may be considered “sharing.” See your rights below.

9. Data Retention

We keep personal data only as long as necessary for the purposes described or to meet legal obligations (e.g., tax records). Analytics data may be retained for up to 26 months.

10. Your Rights

GDPR (EU / Denmark)

You have the right to access, correct, delete, or restrict the processing of your personal data; to object to processing; to withdraw consent at any time; and to request data portability. To exercise these rights, contact info@sovgem.com.

You may also lodge a complaint with Datatilsynet (Danish Data Protection Agency).

CCPA / CPRA (California Residents)

• Request disclosure of the personal information we collect about you.
• Request deletion or correction of your personal information.
• Opt out of the sale or sharing of personal information (we do not sell data; some advertising may constitute “sharing”).
• Limit use of sensitive personal information (we do not collect such data).
• Exercise these rights without discrimination.

To make a request, email info@sovgem.com with “CCPA Request” in the subject line.

If/when cross-context behavioral advertising is enabled, a site-wide link titled “Do Not Sell or Share My Personal Information” will be provided in the footer to manage your preferences.

11. Children’s Privacy

We do not knowingly collect or share data of individuals under 16 years of age. If you believe a minor has provided us data, please contact us for deletion.

12. Security

We use appropriate technical and organizational measures to safeguard personal data against unauthorized access, alteration, disclosure, or destruction.

13. Updates to This Policy

We may update this notice occasionally. The latest version will always be available at sovgem.com/privacy-policy with the date shown above.